Last Updated: June 2026

Barrow Operations LLC ("we," "our," "us") operates barrowoperations.com and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data.

We collect information to provide services, improve our operations, and communicate with customers.

• Name
• Email address
• Phone number
• Business or service request details
• Messages submitted through contact forms or SMS

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Cookies and tracking data

For delivery, hauling, transportation, or other services, we may collect:

• Pickup and drop-off locations
• Scheduling details
• Payment-related information (processed securely through third‑party providers)

We use your information to:

• Provide and manage our services
• Respond to inquiries and customer support requests
• Improve website performance and user experience
• Send confirmations, updates, or service-related messages
• Maintain business records and comply with legal obligations

We do not sell your personal information.

The following disclosures are required for toll‑free verification and SMS registration:

• Customer data is not shared with third parties for promotional or marketing purposes.
• Customer data is never shared with anyone except as required to provide services or comply with the law.
• Any information sharing mentioned elsewhere in this policy excludes mobile opt‑in data.

By opting in to receive SMS messages from us, you agree to the following terms:

1. Customers may send general questions and request support through messaging.
2. You may cancel SMS service at any time by texting “STOP” to the number you received messages from. You will receive one final confirmation message. After that, you will no longer receive SMS messages unless you opt in again.
3. If you experience issues with the messaging program, reply “HELP” for assistance or contact us at info@barrowoperations.com.
4. Carriers are not liable for delayed or undelivered messages.
5. Message frequency varies. Message and data rates may apply depending on your mobile plan.
6. For questions regarding privacy, please refer to the rest of this Privacy Policy.

We may use cookies and analytics tools to:

• Improve website functionality
• Analyze traffic patterns
• Enhance user experience

You may disable cookies through your browser settings, but some features may not function properly.

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of internet transmission is completely secure.

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Maintain business records

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Opt out of communications

To exercise these rights, contact us at info@barrowoperations.com.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third‑party sites.

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.

For questions about this Privacy Policy or your data, contact:

Barrow Operations LLC
35 E Main St, Suite 1
Schuylkill Haven, PA 17972
Email: info@barrowoperations.com
Phone: 445‑252‑9378